Software of Service to the Client

Offers a high level of service to his clients

  • Portal self-services
  • Automatic assignment of cases
  • Management of contracts of service
  • Satisfaction surveys
  • Forum and chat
  • Totally in the cloud

FITS YOUR COMPANY

Each company is unique, with different processes and strategies, our service too, with GIITIC you can reach where your competitors do not.

ALL IN ONE PLACE

GIITIC is a complete suite with more than 20 modules for your entire company. No more complex integrations or different suppliers, all in one place.
Faithful and happy clients with our customer service platform
Easy to Use & Customize
Easy to Use & Customize
Answers and immediate solutions
Answers and immediate solutions
Total administration of cases
Total administration of cases
Web and mobile access
Web and mobile access
Totally integrated
Totally integrated

Help Portal

Self-service portal

SLA Service Levels

Customer Support and Internal Support

Cases, Incident Tickets

PQRS

Knowledge base for training

More than a Software of Service to the Client

More than a Software of Service to the Client

Customizable for your company

Customizable for your company
Reports everywhere

Reports everywhere

Available on all devices

Available on all devices
Connect all your systems

Connect all your systems

Without permanence

Without permanence

Everything you need to grow your business

Customer Service

Other features

Availability

Thousands of happy customers around the world trust on our solutions
FREQUENTLY ASKED QUESTIONS
¿DO I NEED A CREDIT CARD?
Not for the Demo account. Just sign up and get acquainted with the product. The payment will be required after testing period according to your country and plan of choice.
¿CAN I TEST THE SOFTWARE BEFORE PURCHASE?
Yes. You can create a free account, good for 15 days to test product functionality before purchase.
¿HOW CAN I PAY THE PLAN?
You can pay our service with a credit card from any place in the world, or through a bank transfer.
¿IS THERE A MINIMUM OF REQUIRED USERS?
No, but if you need less than 10 users, a pre-payment for several months will be required in order to get the service.
¿WHAT IF I NEED REQUIRED ADDITIONAL FEAUTURES?
We are the product developers. If you require additional features not currently included in our plans, let us know. We will surely help you out.
¿CAN I INTEGRATE THE SOFTWARE WITH OTHER SYSTEMS?
We count with major ERP, CRM, Mail and Cloud Storage integrations according to our plans. We are also able to tailor-make your integration.
¿IS THERE A MINIMUN TERM CONTRACT REQUIRED?
We have no term contract in our plans. Just enjoy our system as long as you need it.
¿ARE THERE DISCOUNT OPTIONS?
We issue discounts in our products according to a considerable high amount of users, or to yearly prepaid accounts.
¿CAN I PURCHASE THE PRODUCT LICENSE?
Please ask an account manager in case you need our software to run upon your own infrastructure. We will let you know our price and plan options.
¿Questions? Happy we resolve them
Call us +571 7224411
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  • Solo yo
  • 2 a 9 empleados
  • 10 a 29 empleados
  • 30 a 99 empleados
  • 100 a 499 empleados
  • 500 o más empleados
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