| | |
Customer Registration | PROFESSIONAL | ENTERPRISE |
| Registration Portal | | |
| Account Creation | | |
| Custom Registration Forms | | |
| Personal information management (Habeas data) | | |
| Terms and Conditions | | |
| Customer profile | | |
Payments | PROFESSIONAL | ENTERPRISE |
| Integration with online payment platforms | $ | $ |
Automatic invoice creation | PROFESSIONAL | ENTERPRISE |
| Automatic invoice creation | | |
| Programación de Recordatorios | | |
| Reconcile Customer Payment | | |
| Management of recurring payments | | |
| Automatic service suspension for non-payment | | |
Notifications | PROFESSIONAL | ENTERPRISE |
| Sending automatic and scheduled mail | | |
| Integration with voice and SMS platforms in the cloud | $ | $ |
Indicator Management | PROFESSIONAL | ENTERPRISE |
| Reports of forms captured | | |
| Subscription and desertion control | | |
| Service usage statistics | | |
Customer service | PROFESSIONAL | ENTERPRISE |
| Support portal | | |
| Guarantee management | | |
| Service Rating | | |
LEASE | PROFESSIONAL | ENTERPRISE |
| Standard functionality per module | | |
| Licensing monthly payment | Minimum 20 users | |
| Licensing annual payment | | |
| SaaS (Giitic Cloud) – Shared | | |
| SaaS (Giitic Cloud) – Standalone | $ | $ |
| On Premise (Customer Infrastructure) | N/A | Minimum 10 users |
| Limit on number of assets | 10.000 Assets | No asset limit |
| Portal usage limit | 5.000 user | No user limit |
INTEGRATIONS | PROFESSIONAL | ENTERPRISE |
| Standard import and export of files | | |
| Standard: Quickbooks, SAP, OpenBravo, Siigo, Helisa, Softland, World Office, Siesa, DHS Total. | | |
WARRANTY | PROFESSIONAL | ENTERPRISE |
| Hours per month data analyst per module | 0 Hours | 5 Hours |
| Web portal for customers | | |
| Free online training (7x24 and video tutorials) | | |
| Standard SLA service | | |
| Service levels Particular SLA | $ | $ |
| Hourly consulting | $ | $ |
| Email | N/A | |
| WhatsApp | N/A | |
| Phone | N/A | |
SOFTWARE CUSTOMIZATION | PROFESSIONAL | ENTERPRISE |
| Test environment for SaaS license (Quality and test environment) | $ | |
| Development license per module | $ | |
| Annual consulting hours package | $ | $ |
| Custom REST services for data import and export | $ | $ |
| Customization project | N/A | $ |
ADVANCED SECURITY | PROFESSIONAL | ENTERPRISE |
| Password controls | | |
| Users Profile | | |
| Two-factor authentication | | |
| Audit Logs | N/A | |
| IP control access | N/A | |
| Access control by time | N/A | |
| LDAP Integration | N/A | |
| Control in data visualization | N/A | |
| Specific security policies | N/A | $ |
ENTERPRISE FUNCTIONALITY | PROFESSIONAL | ENTERPRISE |
| Multiple languages (Spanish and English) | | |
| Multiple currencies | | |
| Workflows / Internal BPM | N/A | |
| Webhooks | N/A | |
OTHER SERVICES | PROFESSIONAL | ENTERPRISE |
| Installation of dedicated / own servers | N/A | |
| Independent server administration | N/A | $ |
