Assets and locations
Equipment hierarchy by site and location, with technical data sheet, meters, documents, photos and history.
GIITIC Asset Maintenance
Everything you expect from maintenance software. And much more.
- Adapts to your business Your operation, your rules.We start from best practices, but we understand that every company is different. We adapt GIITIC to your processes, even when they are complex, without forcing you to change your operation to fit the software.
- Integration experts 100+ integrations.We connect GIITIC with your technology ecosystem: modern, in-house or legacy systems. We have more than 100 integrations and the experience to build the ones your operation needs.
- We solve problems, not just implement We take charge from start to finish.We avoid the typical implementation problems: incomplete scopes, consultants who do not understand the operation, or features that do not solve the need. You work with experts focused on making the solution work from start to finish.
- Record-time implementation and support Experience + tools + AI.We are experts in what we do. We combine experience, methodology, tools and AI to speed up every stage, deliver implementations in weeks and resolve your needs with agility.
- AI + Agents + Intelligent analytics Much more than AI features.AI features included in the software that you can extend with agents and intelligent data analytics. All connected in one ecosystem and with a single vendor.
- One single plan No tiers or hidden costs.All of the product’s functionality is included from the start. No multiple editions, locked features or hidden costs that complicate the administration of your solution.
Do you know if your operation is at risk?
These are common signs of teams that work without technology.
- Equipment that fails without warning
- Overdue maintenance that no one sees
- Failures reported by phone or word of mouth
- Paper work orders
- Technicians waiting for spare parts
- Tools that get lost
- Expired warranties never claimed
- Equipment history scattered everywhere
- Unknown maintenance costs
- Contractors with no control over their work
- Plant shutdowns with no record
- Vehicles with no maintenance control
How does GIITIC Asset Maintenance improve my operation?
Greater speed
Automate tasks and connect your information so your team responds sooner and your processes move forward without waiting.
- Receives requests from anyone, from the phone or by scanning the equipment’s QR code
- Generates preventive work orders automatically based on each asset’s date, usage or readings
- Assigns each order to the available technician and notifies them on their phone
- Gives the technician tasks, procedures, spare parts and the asset’s history on the phone
- Reserves spare parts and tools for each order before it starts
- Closes the order on site with photos, reports and signature, even offline
Higher quality
Standardize the work and control every step so your information is reliable and your results are consistent.
- Keeps each asset’s record with its technical data sheet, documents, photos and history
- Runs each maintenance task with the defined work plan, task list and spare parts
- Records failure causes, times and downtime to understand the reliability of each piece of equipment
- Controls equipment, spare part or service warranties before paying for a repair
- Leaves a trace of who did each job, when and with which materials
- Oversees contractors’ work with orders, reports and evidence
Lower costs
Reduce rework, errors and manual work so your operation delivers more with the same resources.
- Reduces emergency repairs with preventive and condition-based maintenance
- Compares spare part, material and labor costs by asset month over month
- Avoids urgent purchases with spare part replenishment based on minimum levels
- Takes advantage of active warranties before paying for parts or services
- Extends asset life with timely maintenance
- Helps decide whether to repair or replace equipment with its cost history
Take your company to the next level with AI
Built-in AI features
- Suggested cause and solution based on the asset’s failure history
- Creation of maintenance plans and routines from manufacturer manuals
- Classification of requests by asset, urgency and specialty to assign them to the technician
- Summary of the asset’s record and costs to decide whether to repair or replace
- Natural-language queries on assets, orders, spare parts and costs
Workforce AI
If you want to go further, our autonomous agents take on operational tasks in any area of the company, with human oversight and central governance.
- OpenAI
- Anthropic
- Gemini
Analytics
If you want more advanced AI-powered data analysis, Analytics applies forecasting, predictions, anomaly detection and optimization to your operational data.
Explore Analytics
Manage what really matters
GIITIC Asset Maintenance controls every asset, plan, request, order, spare part and warranty, from the moment equipment goes into operation until it is replaced.
- Identify
- Characterize
- Classify
- Relate
- Manage
- Act
- Close
Maintenance plans
Preventive routines by date, usage or condition, with tasks, spare parts, tools and owners.
Requests
Failures and incidents reported by anyone, with photo, asset and urgency.
Work orders
Tasks, technicians, times, spare parts, reports, photos, failure cause and cost of each job.
Spare parts and tools
Spare parts by asset with minimum levels and reservations, and tools with check-out and return.
Warranties and contractors
Equipment, spare part or service warranties and contracts with maintenance providers.
Solutions for every role
Everyone who reports, repairs, plans, supplies or makes decisions about assets finds what they need: queries, transactions, reports and indicators.
Maintenance technician
Self-service de consulta
- Their orders on the phone
- Asset history and documents
Self-service transaccional
- Order execution with photos and reports
- Spare part consumption
- Meter readings
Reportes
- Their orders for the period
KPI
- Orders closed on time
Maintenance manager
Self-service de consulta
- Open and overdue orders
- Maintenance calendar
Self-service transaccional
- Maintenance plans
- Order assignment
- Orders to contractors
Reportes
- Preventive maintenance compliance
- Costs by asset
KPI
- Asset availability
- Mean time to repair (MTTR)
Spare parts warehouse
Self-service de consulta
- Spare parts by asset and stock levels
- Tools checked out
Self-service transaccional
- Spare part reservation and delivery
- Tool check-out
- Purchase requests
Reportes
- Spare part consumption
KPI
- Spare parts available on time
Requester
Self-service de consulta
- Status of their requests
Self-service transaccional
- Failure reports with QR and photo
Operations management
Self-service de consulta
- Asset dashboard from the app
Self-service transaccional
- Approval of plans, budgets and replacements
Reportes
- Maintenance costs by asset and site
- Export to Excel and Power BI
KPI
- Maintenance cost
- Mean time between failures (MTBF)
Key features
Asset records
Asset hierarchy by location with technical data sheet, meters, documents, photos and history.
Preventive plans
Routines by date, usage or readings, with a calendar, overdue alerts and automatic orders.
Condition-based maintenance
Generates the order when a meter or sensor reading exceeds the defined threshold.
Requests with QR
Anyone reports a failure from their phone or by scanning the equipment’s QR code.
Mobile work orders
The technician runs tasks, records times, spare parts, photos and reports, and closes from the phone.
Spare parts and tools
Spare parts by asset with minimum levels, reservations and purchases, and tools with check-out and return.
Warranties and contractors
Controls equipment, spare part or service warranties and orders to maintenance providers.
Maintenance costs
Spare part, material, labor and contractor costs by asset, order and month.
Reliability and downtime
Downtime with cause and duration, mean time between failures (MTBF) and mean time to repair (MTTR) by asset.
- GIITIC Asset Maintenance
- Fixed Assets: Provides the data sheet, location and custodian of each asset.
- Inventory: Provides spare part stock levels and receives their consumption.
- Purchasing: Receives requests for spare parts and maintenance services.
- Accounting: Receives maintenance costs by asset and cost center.
- Production: Shares machines, downtime and maintenance orders.
- Logistics: Receives vehicle availability based on maintenance.
- Supplier Portal: Publishes orders to contractors and receives their reports and evidence.
- Sensors: Usage and condition readings from equipment.
- Telemetry: Mileage and operating hours of vehicles and machinery.
- Enterprise ERP: Assets, spare parts, purchases and costs in the ERP you already use.
- BI: Export of orders, costs and reliability.
Connected ecosystem
GIITIC platform
The backbone that powers the entire ecosystem
Every GIITIC module, workflow and data point runs on a common platform: security at the core, integration with your systems, and mobile and business intelligence capabilities.
Learn more- Security and auditingAccess control, encryption and traceability of every interaction.
- Multi-site and multi-currencyMultiple sites, languages, currencies and local regulations.
- Data managementBulk import, assisted migration and open export.
- Processes and approvalsBPM workflows, no-code forms and multilevel approvals.
- Analytics and indicatorsDashboards, KPIs and alerts connected to your operation.
- Maps and traceabilityGeoreferencing, routes and geofences.
- Field mobilityApp with offline mode, signature, photos and on-site printing.
Our track record
Global experience at your service
- Years of experience
- 15+
- Companies in Latin America
- 850+
- Countries
- 10+
- Integrations
- 100+
- ERP and ERP+ modules
- 40
- AI agents
- 20+
Companies that trust GIITIC
Frequently asked questions
Questions about GIITIC Asset Maintenance
Can GIITIC Asset Maintenance be integrated with my current ERP?
Yes. It connects with GIITIC ERP and with the ERP you already use: it receives assets and spare part stock levels and returns consumption, purchase requests and costs without retyping them. It also works by email and files. The scope of each integration is defined when sizing the project.
Can I adapt the maintenance software to my assets and processes?
Yes. You configure asset hierarchy, maintenance types, plans, task lists, forms, failure causes, priorities and approvals. If your operation needs more, our team adapts it as part of the implementation.
Does GIITIC software include artificial intelligence?
Yes. AI suggests causes and solutions using the asset’s history, creates plans from manufacturer manuals, classifies and assigns requests, summarizes the asset’s record and costs, and answers natural-language queries. Your team decides. You can extend it with Analytics models for predictive maintenance and useful life.
Can technicians use the software from their phones?
Yes. Technicians receive their orders, check the asset’s history, record times, spare parts, photos and reports, and close the job from the Android and iOS app, even offline. Anyone can report failures with the equipment’s QR code.
What does the software implementation include?
Direct support from the software vendor: we survey your assets and plans with you, configure routines, forms and spare parts, load the history you have, connect your ERP and give you direct support. Timelines depend on the scope.
Can I use GIITIC Asset Maintenance without implementing GIITIC ERP?
Yes. It works on its own and complements the ERP your company already has. If you implement GIITIC ERP or other modules later, they connect without duplicating information.
Next stepReady to transform your process with GIITIC software?
Schedule a guided demo of GIITIC software. A consultant will review how your operation works and show you how the software adapts to your business rules.
- Explore the software with use cases from your industry.
- Compatibility assessment with your current ERP and your sales channels.
- Review of the scope and the next step.
Request a guided demo of the software
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