Published products
Online catalog pages with photos, variants, price, availability, sections and SEO, published or hidden.
GIITIC Online Store (e-commerce)
Everything you expect from e-commerce software. And much more.
- Adapts to your business Your operation, your rules.We start from best practices, but we understand that every company is different. We adapt GIITIC to your processes, even when they are complex, without forcing you to change your operation to fit the software.
- Integration experts 100+ integrations.We connect GIITIC with your technology ecosystem: modern, in-house or legacy systems. We have more than 100 integrations and the experience to build the ones your operation needs.
- We solve problems, not just implement We take charge from start to finish.We avoid the typical implementation problems: incomplete scopes, consultants who do not understand the operation, or features that do not solve the need. You work with experts focused on making the solution work from start to finish.
- Record-time implementation and support Experience + tools + AI.We are experts in what we do. We combine experience, methodology, tools and AI to speed up every stage, deliver implementations in weeks and resolve your needs with agility.
- AI + Agents + Intelligent analytics Much more than AI features.AI features included in the software that you can extend with agents and intelligent data analytics. All connected in one ecosystem and with a single vendor.
- One single plan No tiers or hidden costs.All of the product’s functionality is included from the start. No multiple editions, locked features or hidden costs that complicate the administration of your solution.
Do you know if your operation is at risk?
These are common signs of teams that work without technology.
- Website prices that differ from store prices
- Out-of-stock products that keep selling online
- Abandoned carts that nobody recovers
- Web orders that are re-entered in the ERP
- Customers who can’t find what they are looking for
- Payments that fail at the last step
- Product pages without photos or descriptions
- Slow shipments with no tracking
- Online returns without clear rules
- Coupons used more times than allowed
- Reviews and questions that nobody answers
- Online sales that can’t be measured
How does GIITIC Online Store (e-commerce) improve my operation?
Greater speed
Automate tasks and connect your information so your team responds sooner and your processes move forward without waiting.
- Publishes products, prices and availability in the store as soon as they change in the ERP
- Helps shoppers find the product with smart search, filters and suggestions
- Collects payment in a single-page checkout, with several payment methods and no required sign-up
- Sends each paid order to preparation, shipping or in-store pickup automatically
- Reminds shoppers of their abandoned cart with a link to finish the purchase
- Creates each product page with descriptions and SEO tags suggested by AI
Higher quality
Standardize the work and control every step so your information is reliable and your results are consistent.
- Shows the same prices, promotions and availability as your other channels
- Validates coupons, gift cards and points against their validity, balance and conditions
- Keeps each product page complete with photos, attributes, variants and reviews
- Keeps shoppers informed of their order status from payment to delivery
- Applies return rules with reason, deadline and authorization
- Records each shopper’s acceptance of the terms and of personal data processing
Lower costs
Reduce rework, errors and manual work so your operation delivers more with the same resources.
- Avoids re-entering the store’s orders, payments and customers in the ERP
- Recovers sales from abandoned carts without manual calls or emails
- Uses warehouse and store inventory to sell online without duplicating stock
- Reduces customer service inquiries with order tracking and frequently asked questions
- Sells on social networks and marketplaces from the same catalog
- Brings sales, conversion and best-selling products together in a single dashboard
Take your company to the next level with AI
Built-in AI features
- Natural-language search with synonyms, typo tolerance and autocomplete
- Recommendation of related products, complementary products or products viewed by similar shoppers
- Generation of product descriptions, titles and SEO tags for the team to review
- Summary of each product’s reviews for the shopper and the team
- Alert on unusual orders or orders with fraud signals before they ship
- Natural-language queries about sales, products, carts and orders
Workforce AI
If you want to go further, our autonomous agents take on operational tasks in any area of the company, with human oversight and central governance.
- OpenAI
- Anthropic
- Gemini
Analytics
If you want more advanced AI-powered data analysis, Analytics applies forecasting, predictions, anomaly detection and optimization to your operational data.
Explore Analytics
Manage what really matters
GIITIC Online Store controls each published product, cart, order, shopper, return and review, from the moment the customer enters your store until they receive their purchase.
- Identify
- Characterize
- Classify
- Relate
- Manage
- Act
- Close
Carts
Products the shopper selects, with coupons, shipping and payment, from the moment they add them until they buy or abandon.
Online orders
Paid purchases with home delivery or in-store pickup, tracked until the shopper receives them.
Shoppers
Customer accounts with shipping and billing details, purchase history, group and acceptance of terms.
Online returns
Requests to return or exchange an online purchase, with reason, authorization and refund.
Reviews and questions
Ratings, reviews and shopper questions about each product, moderated and answered.
Solutions for every role
Everyone who manages, stocks, ships or supports your online store finds what they need: queries, transactions, reports and indicators.
E-commerce manager
Self-service de consulta
- Store dashboard from the app
Self-service transaccional
- Approval of online campaigns, coupons and special prices
Reportes
- Sales by product, section and channel
- Purchase funnel
- Export to Excel and Power BI
KPI
- Online sales
- Conversion rate
- Average order value
Catalog and content
Self-service de consulta
- Products without a photo, description or SEO
- Pending reviews and questions
Self-service transaccional
- Publishing of products, sections and variants
- Descriptions and SEO with AI
- Replies to reviews and questions
- Blog posts
Reportes
- Most viewed and best-selling products
- Searches with no results
KPI
- Products with a complete page
- Average rating
Order operations
Self-service de consulta
- Orders to prepare, ship or deliver
- Orders for in-store pickup
Self-service transaccional
- Preparation and shipping from the phone
- Delivery confirmation
- Return authorization
Reportes
- Orders by status
- Late shipments
KPI
- Orders shipped on time
- Returns as a share of sales
Shopper support
Self-service de consulta
- Shopper history and orders
- Abandoned carts
Self-service transaccional
- Cart recovery
- Exchanges and returns
- Compensation coupons with authorization
Reportes
- Abandoned and recovered carts
- Requests by reason
KPI
- Recovered carts
Shopper
Self-service de consulta
- Order status
- Purchase history, invoices and points
Self-service transaccional
- Purchase with coupons, gift cards or points
- In-store pickup or home delivery
- Return request
- Reviews and questions
Key features
Store with your brand
Create your store with your domain, design, sections and blog, adapted to mobile and available in several languages and currencies.
Catalog and product pages
Publish products with photos, variants, attributes, descriptions and SEO tags, organized in catalogs and sections.
Search and recommendations
Help shoppers find the product with smart search, filters and recommendations of related products.
Cart and one-page checkout
Receive the cart and payment in a single-page checkout, with several payment methods and guest checkout.
Coupons, gifts and points
Apply coupons and discounts and accept gift cards and loyalty points with their balance across all channels.
Orders, shipping and in-store pickup
Send each order to preparation and shipping or to in-store pickup, and notify the shopper of every status change.
Cart recovery
Detect abandoned carts and send reminders with the saved cart so shoppers can finish the purchase.
Customers, reviews and questions
Recognize the shopper with their history and group, and publish moderated reviews and questions on each product.
Online returns
Receive return or exchange requests with a reason, authorize them and manage the refund or store credit.
Social networks and marketplaces
Sell the same catalog on social networks and marketplaces and receive their orders in one place.
- GIITIC Online Store (e-commerce)
- Sales: Receives paid online orders for sales management and invoicing.
- Inventory: Publishes availability and reserves the merchandise for online orders.
- Electronic Documents: Generates and transmits the electronic invoice for each online purchase.
- Logistics: Receives home deliveries and returns their delivery status.
- Treasury: Receives online payments to reconcile them with the banks.
- POS (Point of Sale): Shares gift cards and points and handles in-store pickup and returns.
- Commissions and Promotions: Delivers current coupons and promotions to apply them in the store.
- CRM: Shares the profile, history and groups of shoppers.
- Subscriptions: Receives the subscription plans sold online to activate them.
- Enterprise ERP: Takes products, prices and stock from the ERP you already use and sends it the orders.
- Payments: Credit card, debit card and online payments at checkout.
- Shipping: Rates, labels and shipment tracking with carriers.
- Channels: Catalog publishing on social networks and marketplaces, and receipt of their orders.
- Web analytics: Measurement of visits, conversion and campaigns of the store.
Connected ecosystem
GIITIC platform
The backbone that powers the entire ecosystem
Every GIITIC module, workflow and data point runs on a common platform: security at the core, integration with your systems, and mobile and business intelligence capabilities.
Learn more- Security and auditingAccess control, encryption and traceability of every interaction.
- Multi-site and multi-currencyMultiple sites, languages, currencies and local regulations.
- Data managementBulk import, assisted migration and open export.
- Processes and approvalsBPM workflows, no-code forms and multilevel approvals.
- Analytics and indicatorsDashboards, KPIs and alerts connected to your operation.
- Maps and traceabilityGeoreferencing, routes and geofences.
- Field mobilityApp with offline mode, signature, photos and on-site printing.
Our track record
Global experience at your service
- Years of experience
- 15+
- Companies in Latin America
- 850+
- Countries
- 10+
- Integrations
- 100+
- ERP and ERP+ modules
- 40
- AI agents
- 20+
Companies that trust GIITIC
Frequently asked questions
Questions about GIITIC Online Store (e-commerce)
Can GIITIC Online Store be integrated with my current ERP?
Yes. It connects with GIITIC ERP and with the enterprise ERP you already use: it takes products, prices and stock and sends it the orders, payments and customers without re-entering them. The scope of each integration is defined when sizing the project.
Can I adapt the e-commerce software to my brand and the way I sell?
Yes. You configure domain, design, sections, payment methods, shipping, coupons, customer groups, languages and currencies. If your business needs more, our team adapts it as part of the implementation.
Does GIITIC software include artificial intelligence?
Yes. AI improves your shoppers’ search, recommends related products, suggests descriptions and SEO tags, summarizes reviews, alerts you to unusual orders and answers questions about your sales. Your team decides. You can extend it with Workforce AI agents.
Does the store work on mobile?
Yes. The store adapts to mobile so your customers can buy from any device, and your team manages products, orders and shipments from the web and the app.
What does the software implementation include?
Direct support from the software vendor: we size your catalog and processes with you, configure the store, payments, shipping and permissions, connect your systems, load your products and give you direct support. Timelines depend on the scope.
Can I use GIITIC Online Store without implementing GIITIC ERP?
Yes. GIITIC Online Store works on its own and complements the ERP your company already has: your online orders reach its customers, products and inventory without changing systems. If you implement GIITIC ERP or other modules later, they connect without duplicating information.
Next stepReady to transform your process with GIITIC software?
Schedule a guided demo of GIITIC software. A consultant will review how your operation works and show you how the software adapts to your business rules.
- Explore the software with use cases from your industry.
- Compatibility assessment with your current ERP and your sales channels.
- Review of the scope and the next step.
Request a guided demo of the software
Fill in your details and a consultant will get in touch with you.
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