GIITIC Supplier Portal

Everything you expect from a supplier portal. And much more.

  • Adapts to your business Your operation, your rules.We start from best practices, but we understand that every company is different. We adapt GIITIC to your processes, even when they are complex, without forcing you to change your operation to fit the software.
  • Integration experts 100+ integrations.We connect GIITIC with your technology ecosystem: modern, in-house or legacy systems. We have more than 100 integrations and the experience to build the ones your operation needs.
  • We solve problems, not just implement We take charge from start to finish.We avoid the typical implementation problems: incomplete scopes, consultants who do not understand the operation, or features that do not solve the need. You work with experts focused on making the solution work from start to finish.
  • Record-time implementation and support Experience + tools + AI.We are experts in what we do. We combine experience, methodology, tools and AI to speed up every stage, deliver implementations in weeks and resolve your needs with agility.
  • AI + Agents + Intelligent analytics Much more than AI features.AI features included in the software that you can extend with agents and intelligent data analytics. All connected in one ecosystem and with a single vendor.
  • One single plan No tiers or hidden costs.All of the product’s functionality is included from the start. No multiple editions, locked features or hidden costs that complicate the administration of your solution.

Do you know if your operation is at risk?

These are common signs of teams that work without technology.

  • Outdated supplier data
  • Documents scattered across many emails
  • Expired certificates and policies without notice
  • No certainty that the supplier received the order
  • Delivery changes that nobody communicates
  • Bids that arrive through scattered channels
  • Invoices with no proof of receipt
  • Duplicate invoices through several channels
  • Constant calls asking about payments
  • Withholding certificates requested one by one
  • Bank account changes without control
  • No record of what was discussed with the supplier

How does GIITIC Supplier Portal improve my operation?

  • Greater speed

    Automate tasks and connect your information so your team responds sooner and your processes move forward without waiting.

    • Publishes purchase orders to the supplier as soon as they are approved
    • Receives invoices and documents without email or physical reception
    • Lets suppliers check their payments without calling the treasury team
    • Lets suppliers download withholding certificates by period instead of requesting them one by one
    • Schedules warehouse delivery appointments based on available capacity
    • Notifies the supplier of each pending item from the portal and by email
  • Higher quality

    Standardize the work and control every step so your information is reliable and your results are consistent.

    • Keeps supplier data up to date, with review before changes are applied
    • Subjects bank account changes to an independent approval
    • Controls the validity of required certificates, policies and documents
    • Links each confirmation and proposed date to the order version
    • Records each invoice only once, with a submission number and date
    • Keeps the history of every interaction with the supplier
  • Lower costs

    Reduce rework, errors and manual work so your operation delivers more with the same resources.

    • Reduces supplier inquiries by email and phone
    • Avoids re-entering data and documents the supplier already uploaded
    • Eliminates sending certificates and receipts one by one
    • Detects duplicate invoices before they reach accounts payable
    • Anticipates delivery changes so operations can adjust in time
    • Brings training, help and supplier requirements together in one place

Take your company to the next level with AI

  • Built-in AI features

    • Reading of uploaded documents to complete and validate their data
    • Explanation of the comments and of what is missing to correct them
    • Natural-language search for invoices, payments and documents
    • Assisted drafting of notices and communications to suppliers
    • Summary of each supplier’s activity in the portal
  • Workforce AI

    If you want to go further, our autonomous agents take on operational tasks in any area of the company, with human oversight and central governance.

    • OpenAI
    • Anthropic
    • Gemini
    Explore Workforce AI
  • Analytics

    If you want more advanced AI-powered data analysis, Analytics applies forecasting, predictions, anomaly detection and optimization to your operational data.

    Explore Analytics

Manage what really matters

GIITIC Supplier Portal follows each access, update, document, order, delivery and invoice of the supplier, with its full history.

  1. Identify
  2. Characterize
  3. Classify
  4. Relate
  5. Manage
  6. Act
  7. Close
  • Supplier accounts

    Access for the supplier and its users, with roles and controlled invitation, activation and revocation.

  • Data updates

    Changes to legal, tax and bank data and contacts that the supplier proposes and your team reviews.

  • File documents

    Certificates, policies and supporting documents with validity, review, comments and renewal.

  • Purchase orders

    Orders published to the supplier, with acknowledgment, response and proposed dates by line and version.

  • Shipments and appointments

    Shipping notices, warehouse appointments and returns coordinated with the warehouse.

  • Submitted invoices

    Invoices and supporting documents with a submission number, status, comments and correction.

Solutions for every role

Everyone who works with your suppliers finds what they need: self-service queries and transactions, reports and indicators.

Solutions for every role

Supplier

Self-service de consulta

  • Purchase orders and their versions
  • Status of invoices, payments and withholdings
  • Payment receipts and withholding certificates
  • Invitations, bid documents and results
  • Validity of their documents
  • Courses, manuals and process material
  • Shared inventory, if applicable

Self-service transaccional

  • Updating data and contacts
  • Uploading and renewing documents
  • Confirming orders and proposing dates
  • Shipping notices, appointments and returns
  • Submitting bids and asking questions
  • Submitting invoices and correcting them
  • Help cases, questionnaires and surveys

Supplier administrator

Self-service de consulta

  • Changes and documents pending review

Self-service transaccional

  • Approval of data changes and documents from the app

Reportes

  • Suppliers with documents about to expire
  • Pending changes by age
  • Portal adoption by supplier

KPI

  • Portal adoption
  • Complete profiles
  • Current documentation
  • Pending changes

Buyer

Self-service de consulta

  • Supplier responses to orders

Reportes

  • Orders without a supplier response
  • Proposed date changes

KPI

  • Orders with a response
  • Response time to orders

Warehouse and receiving

Self-service de consulta

  • Today’s appointments and announced shipments

Self-service transaccional

  • Confirmation of delivery appointments

Reportes

  • Announced deliveries pending
  • Warehouse appointment schedule

KPI

  • Announced deliveries pending

Accounts payable

Self-service de consulta

  • Submitted invoices to review

Self-service transaccional

  • Comments on and acceptance of submissions

Reportes

  • Submissions by status
  • Submissions with comments by reason

KPI

  • Submissions with comments
  • Review time of submissions

Procurement management

Reportes

  • Supplier collaboration dashboard
  • Open help cases

KPI

  • Open cases
  • Pending collaboration tasks
  • Supplier satisfaction

Key features

Key features

Supplier profile and users

The supplier keeps its data and users up to date; your team reviews each change before it is applied to the master.

Up-to-date documentation

A file with certificates, policies and supporting documents, with validity, review, comments and renewal.

Purchase orders

The supplier views published orders, confirms receipt and responds by line with quantities and dates.

Deliveries, appointments and returns

Shipping notices, warehouse appointments and returns coordinated with the warehouse from the portal.

Tenders and bids

The supplier views invitations and bid documents, asks questions, submits bids and follows the results.

Invoice submission

Electronic invoices and supporting documents submitted only once, with a number, status, comments and correction.

Payments and certificates

Status of invoices and payments, withholdings, receipts and certificates by period, without calling the treasury team.

Training, help and compliance

Courses, manuals and a help desk, plus policy questionnaires and performance evaluations.

Communication and integration

Notices, surveys and a history of each supplier, connected to your ERP through API or EDI.

  • GIITIC Supplier Portal
  • Procurement: Publishes invitations, requirements and evaluations; receives the supplier’s bids, documents and responses.
  • Purchasing: Publishes purchase orders; receives acknowledgments, change proposals and invoices.
  • Inventory: Shares capacity, receipts and authorized availability; receives notices, appointments and returns.
  • Electronic Documents: Receives the submitted electronic invoice and returns its document response.
  • Treasury: Publishes payments, withholdings, receipts and certificates for the supplier to view.
  • Contracts: Publishes the active contract; receives the supplier’s comments and acceptance.
  • Customer Service: Manages the help desk cases that the supplier opens from the portal.
  • LMS (Learning Management System): Delivers the assigned courses and each supplier’s progress.
  • Enterprise ERP: Orders, invoices and payments when the company uses another ERP.
  • API / EDI integration: Exchange of orders, notices and invoices with the supplier’s systems.
  • Email and notifications: Notices of pending items, invitations and status changes.
  • Corporate identity: Single sign-on and two-factor authentication for internal users and suppliers.

Connected ecosystem

Map of the Americas with the United States, Mexico, Guatemala, El Salvador, Costa Rica, Panama, Dominican Republic, Colombia, Venezuela, Ecuador, Peru, Bolivia, Chile and Argentina connected from Colombia
Our track record

Global experience at your service

Years of experience
15+
Companies in Latin America
850+
Countries
10+
Integrations
100+
ERP and ERP+ modules
40
AI agents
20+

Companies that trust GIITIC

Frequently asked questions

Questions about GIITIC Supplier Portal

Can GIITIC Supplier Portal be integrated with my current ERP?
Yes. It connects with GIITIC ERP and with the enterprise ERP you already use through APIs, EDI or files: it publishes orders, payments and certificates that come from the ERP and sends the ERP the supplier’s responses, invoices and documents, without duplicating data. Each piece of data stays in its owning system. The scope of each integration is defined when sizing the project.
Can I adapt the portal to my processes with suppliers?
Yes. You configure the documents required by country and type of supplier, the profile fields, permissions, reviews and the services you enable, such as warehouse appointments or shared inventory. If your process needs more, our team adapts it, even when it is complex.
Does GIITIC Supplier Portal software include artificial intelligence?
Yes. It includes AI features such as reading uploaded documents to complete their data, explaining what is missing to correct them, natural-language search for invoices and payments, assisted drafting of notices and a summary of the supplier’s activity. Decisions remain with your team. You can extend them with Workforce AI agents and with Analytics.
Can I use the software from my phone?
Yes. The portal works on web and mobile: suppliers view orders and payments, upload documents and supporting photos and respond to pending items from their phone, and your team approves changes and reviews documents from the app.
What does the software implementation include?
Direct support from the software vendor: we size the scope with you, configure documents, permissions and services, migrate your suppliers with automated tools, connect your ERP, run the tests and give you direct support. Timelines depend on the scope: focused projects can be ready in one or two weeks.
Can I use GIITIC Supplier Portal without implementing GIITIC ERP?
Yes. The portal works on its own and connects with the ERP your company already has: orders, invoices and payments stay in your ERP and the portal displays them and receives the responses. If you implement GIITIC ERP later, both connect without duplicating information.
Next step

Ready to transform your process with GIITIC software?

Schedule a guided demo of GIITIC software. A consultant will review how your operation works and show you how the software adapts to your business rules.

  • Explore the software with use cases from your industry.
  • Compatibility assessment with your current ERP and your sales channels.
  • Review of the scope and the next step.

Request a guided demo of the software

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