Receivables and synchronization
Reconciled documents and balances.
GIITIC Collections
Everything you expect from collections software. And much more.
- Adapts to your business Your operation, your rules.We start from best practices, but we understand that every company is different. We adapt GIITIC to your processes, even when they are complex, without forcing you to change your operation to fit the software.
- Integration experts 100+ integrations.We connect GIITIC with your technology ecosystem: modern, in-house or legacy systems. We have more than 100 integrations and the experience to build the ones your operation needs.
- We solve problems, not just implement We take charge from start to finish.We avoid the typical implementation problems: incomplete scopes, consultants who do not understand the operation, or features that do not solve the need. You work with experts focused on making the solution work from start to finish.
- Record-time implementation and support Experience + tools + AI.We are experts in what we do. We combine experience, methodology, tools and AI to speed up every stage, deliver implementations in weeks and resolve your needs with agility.
- AI + Agents + Intelligent analytics Much more than AI features.AI features included in the software that you can extend with agents and intelligent data analytics. All connected in one ecosystem and with a single vendor.
- One single plan No tiers or hidden costs.All of the product’s functionality is included from the start. No multiple editions, locked features or hidden costs that complicate the administration of your solution.
Do you know if your operation is at risk?
These are common signs of teams that work without technology.
- Outdated or duplicated accounts receivable
- Accounts without a clear owner
- Repeated or out-of-context messages
- Collection actions that get lost
- Promises with no follow-up
- Agreements that change without authorization
- Customers depend on the agent to check their account
- Legal accounts disconnected from the rest
- Reported payments that do not update the collection effort
- Collection effort confused with recovery
Key features
Segmentation and assignment
Inboxes and strategy based on context.
Communication and automation
Consistent contact through rules.
Agent and field management
History, promises and visit evidence.
Agreements and policies
Negotiation and authorized exceptions.
Customer self-service
Account lookup, payment and agreements from the portal.
Legal accounts
Follow-up of legal cases.
Payments and reconciliation
Confirmed and applied payment, balance updated.
Analytics and management
Verifiable metrics to steer collections.
Platform and governance
Security, workflows, mobility and interfaces.
- GIITIC Collections
- Treasury: Debt, balances, application and reversals; Treasury records the payment received.
- Sales: Invoices and notes that originate the receivables.
- Electronic Documents: E-documents and supporting documents for the customer.
- Customer Portal: Account lookup, payment and agreements in the customer portal.
- Omnichannel Communication Center: Email, messaging and telephony for collection actions.
- Customer Service: Disputes and service cases related to the debt.
- Field Work App: Field collection visits with their evidence.
- External ERP: Receivables, balances and payment applications, with reconciliation.
- Payment gateways and banks: Payment attempts and confirmations with a unique reference.
- Telephony and messaging: Calls, SMS and messages through the enabled channels.
- BI tools: Export to Excel and Power BI, respecting permissions.
Connected ecosystem
GIITIC platform
The backbone that powers the entire ecosystem
Every GIITIC module, workflow and data point runs on a common platform: security at the core, integration with your systems, and mobile and business intelligence capabilities.
Learn more- Security and auditingAccess control, encryption and traceability of every interaction.
- Multi-site and multi-currencyMultiple sites, languages, currencies and local regulations.
- Data managementBulk import, assisted migration and open export.
- Processes and approvalsBPM workflows, no-code forms and multilevel approvals.
- Analytics and indicatorsDashboards, KPIs and alerts connected to your operation.
- Maps and traceabilityGeoreferencing, routes and geofences.
- Field mobilityApp with offline mode, signature, photos and on-site printing.
Our track record
Global experience at your service
- Years of experience
- 15+
- Companies in Latin America
- 850+
- Countries
- 10+
- Integrations
- 100+
- ERP and ERP+ modules
- 40
- AI agents
- 20+
Companies that trust GIITIC
Next stepReady to transform your process with GIITIC software?
Schedule a guided demo of GIITIC software. A consultant will review how your operation works and show you how the software adapts to your business rules.
- Explore the software with use cases from your industry.
- Compatibility assessment with your current ERP and your sales channels.
- Review of the scope and the next step.
Request a guided demo of the software
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