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Why GIITIC

Why choose GIITIC?

Enterprise technology to manage your operation, extend your processes and evolve with AI and analytics, with direct support from the software vendor.

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For demanding organizations

Global corporate standards

What GIITIC brings to the table in response to the security, technology, service and project management requirements of a corporate organization.

  • Information security at the core of the platform and access controls, aligned with ISO 27001 guidelines.
  • Compliance with regulatory requirements and corporate policies.
  • Data protection and confidentiality.
  • Traceability and audit logs.
  • Security assessments (Security Assessment).
  • Documentation for vendor approval and evaluation.

  • Technology adaptability

    • Integration with ERP and existing systems.
    • APIs, webhooks and data exchange mechanisms.
    • Compatibility with the customer’s technology architecture.
    • Cloud and own-infrastructure options.
    • Performance according to users, transactions and data volumes.
    • Data access, export and portability.
    • Flexibility to evolve or change infrastructure.
    • Our own adaptation to each country’s regulations in accounting, invoicing, payroll and e-documents.
    • Automated data migration to reduce the workload and risks of the transition.
    • Growth in stages: start with your current need and add AI and analytics when you require them, with no mandatory packages.

  • Operational continuity and SLA

    • Direct support from the software vendor, with a standard SLA and dedicated service options.
    • Service availability and monitoring.
    • Data backups and recovery.
    • Incident recovery plans.
    • Custom SLAs according to how critical the operation is.
    • Defined response times and escalation.
    • Clear responsibilities among GIITIC, the customer and third parties.
    • Planned maintenance and updates.

  • High-performance teams

    • Specialized consultants and relevant certifications.
    • Defined roles, owners and points of contact.
    • Coordination between technical and business teams.
    • Capacity and availability of the assigned team.
    • Quality control and review of deliverables.
    • Knowledge transfer and documentation.
    • Team continuity and backup in case of staff changes.

  • Experience in complex organizations

    • Operations with multiple companies, sites and areas.
    • Processes with different roles, approvals and dependencies.
    • Coordination with local and corporate teams.
    • Coexistence with existing systems.
    • Projects with multiple stakeholders and vendors.
    • References and comparable cases.
    • Knowledge of industry-specific characteristics.

  • Agile execution with AI

    • Defined scope, deliverables and acceptance criteria.
    • Planning by stages and verifiable milestones.
    • Projects from 1 or 2 weeks up to 6 months in complex operations, depending on the sized scope.
    • Use of AI and tools to speed up activities.
    • Expert oversight and validation of results.
    • Tracking of time, budget and progress.
    • Management of risks, dependencies and changes.
    • Testing and controlled go-live.

  • Change management

    • Assessment of the impact on processes and people.
    • Involvement of leaders and key users.
    • Communication and preparation of the teams.
    • Role-based training.
    • Support during the transition.
    • Management of resistance to change.
    • Follow-up on use and adoption of the solution.

  • Joint innovation

    • Identification of challenges and opportunities with the customer.
    • Prioritization by impact and feasibility.
    • Collaborative solution design.
    • Portfolio developments and customizations, sized with your company’s areas.
    • Prototypes, pilots and proofs of concept.
    • Agreed goals and success indicators.
    • Validation before expanding the solution.

  • Partner network

    • Access to complementary capabilities and specialties.
    • Integration with the customer’s technology vendors.
    • Coordination of responsibilities and deliverables.
    • Quality and security standards for third parties.
    • Geographic coverage and service capacity.
    • Joint incident escalation.

  • Guaranteed satisfaction

    • Defined warranty terms and scope.
    • Agreed quality criteria.
    • Satisfaction assessment at key moments.
    • Channels for support and resolution of complaints.
    • Corrective actions and resolution deadlines.
    • Follow-up until commitments are closed.
    • Verification of expected results.

  • Success stories in multinationals

    • Business challenges and context of each project.
    • Solutions implemented and scope of the engagement.
    • Areas, sites and countries involved.
    • Integration with corporate systems and processes.
    • Results measured in speed, quality and cost reduction.
    • Customer testimonials and references.
    • Evidence of sustained results and evolution of the solution.
GIITIC platform

One common platform for the entire portfolio

Seven cross-cutting capabilities on which your modules, agents and analytics use cases run. [to be confirmed: scope by line and product]

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How we start

First we talk, then we size

We do not publish prices or quote before getting to know your operation.

  1. Let’s talk

    About your operation and your needs.

  2. Meetings with your areas

    With the people in charge of the areas involved.

  3. Sizing

    Of the project and its scope.

  4. Proposal

    And quote, once the sizing is done.

Let’s talk

Let’s talk about your operation

Tell us what you need. We meet with your areas and size the scope before preparing the proposal.

Let’s talk
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