GIITIC Compliance and Quality

Everything you expect from quality management software. And much more.

  • Adapts to your business Your operation, your rules.We start from best practices, but we understand that every company is different. We adapt GIITIC to your processes, even when they are complex, without forcing you to change your operation to fit the software.
  • Integration experts 100+ integrations.We connect GIITIC with your technology ecosystem: modern, in-house or legacy systems. We have more than 100 integrations and the experience to build the ones your operation needs.
  • We solve problems, not just implement We take charge from start to finish.We avoid the typical implementation problems: incomplete scopes, consultants who do not understand the operation, or features that do not solve the need. You work with experts focused on making the solution work from start to finish.
  • Record-time implementation and support Experience + tools + AI.We are experts in what we do. We combine experience, methodology, tools and AI to speed up every stage, deliver implementations in weeks and resolve your needs with agility.
  • AI + Agents + Intelligent analytics Much more than AI features.AI features included in the software that you can extend with agents and intelligent data analytics. All connected in one ecosystem and with a single vendor.
  • One single plan No tiers or hidden costs.All of the product’s functionality is included from the start. No multiple editions, locked features or hidden costs that complicate the administration of your solution.

Do you know if your operation is at risk?

These are common signs of teams that work without technology.

  • Audits prepared at the last minute
  • Findings that are recorded and never closed
  • Corrective actions with no check of their effectiveness
  • Nonconformities that repeat without a known cause
  • Legal and regulatory requirements with no owner
  • Evidence scattered across folders and emails
  • Risks identified once and never reviewed
  • Customer complaints that lead to no improvements
  • Suppliers with quality failures and no follow-up
  • A different spreadsheet for each standard
  • No visibility into the status of the management system
  • Management review assembled by hand

How does GIITIC Compliance and Quality improve my operation?

  • Greater speed

    Automate tasks and connect your information so your team responds sooner and your processes move forward without waiting.

    • Generates the checklist for each audit from the audited requirements and processes
    • Lets you record findings with photos and evidence from your phone, during the audit or inspection
    • Assigns each finding and action to its owner with a deadline and notifies them instantly
    • Turns a complaint, inspection or finding into a nonconformity without re-entering data
    • Automatically gathers the inputs for management review
    • Uses AI to propose causes and actions from previous cases so the team only has to validate
  • Higher quality

    Standardize the work and control every step so your information is reliable and your results are consistent.

    • Requires root-cause analysis before defining the corrective action
    • Verifies the effectiveness of each action before closing it
    • Links each requirement to its process, owner, risks and evidence
    • Warns when a finding is repeated or related to a previous one
    • Records who detected, analyzed, approved and closed each finding and action
    • Works with the current documents from Document Management in every audit
  • Lower costs

    Reduce rework, errors and manual work so your operation delivers more with the same resources.

    • Replaces spreadsheets and separate folders for each standard with a single system
    • Avoids rework by addressing the cause, not just the symptom, of each nonconformity
    • Reduces audit preparation time with evidence already organized
    • Alerts you to requirements, risks and actions before they expire
    • Brings in suppliers and employees so they can respond and report on their own
    • Combines several standards in one management system without duplicating audits or records

Take your company to the next level with AI

  • Built-in AI features

    • Assisted drafting of the finding and the nonconformity from the description, photos and evidence
    • Suggestion of probable causes based on similar findings and the chosen analysis method
    • Proposal of corrective and improvement actions from previous cases
    • Generation of the audit checklist from the audited requirements and processes
    • Detection of repeated findings or those related to previous nonconformities
    • Summary of the audit and of compliance status by standard for management
  • Workforce AI

    If you want to go further, our autonomous agents take on operational tasks in any area of the company, with human oversight and central governance.

    • OpenAI
    • Anthropic
    • Gemini
    Explore Workforce AI
  • Analytics

    If you want more advanced AI-powered data analysis, Analytics applies forecasting, predictions, anomaly detection and optimization to your operational data.

    Explore Analytics

Manage what really matters

GIITIC Compliance and Quality follows each requirement, risk, audit, finding and action from the moment it is identified until it is met, closed and verified.

  1. Identify
  2. Characterize
  3. Classify
  4. Relate
  5. Manage
  6. Act
  7. Close
  • Requirements

    Requirements from standards, laws, customers and internal policies, with process, owner, evidence and periodic compliance evaluation.

  • Risks and opportunities

    Risks and opportunities by process, with likelihood, impact, controls and actions, reviewed periodically.

  • Audits

    Internal, customer or certification audits, with program, auditors, checklist, report and findings.

  • Findings and nonconformities

    Nonconformities, observations and improvement opportunities from any source, with root-cause analysis, owner and deadline.

  • Improvement actions

    Corrective, preventive and improvement actions with plan, progress, evidence and effectiveness verification before closing.

Solutions for every role

Everyone who manages, audits, improves or oversees the management system finds what they need: queries, transactions, reports and indicators.

Solutions for every role

Quality manager

Self-service de consulta

  • Requirements, risks, findings and actions by standard and process

Self-service transaccional

  • Audit program
  • Compliance evaluation
  • Approval of root-cause analysis and action closure

Reportes

  • Compliance status by standard
  • Findings by source, type and process
  • Open and overdue actions

KPI

  • Requirements compliance
  • Actions closed on time
  • Effectiveness of actions

Auditor

Self-service de consulta

  • Audit plan and checklist from the app
  • Authorized evidence of the audited process

Self-service transaccional

  • Findings recorded with photos from the phone
  • Audit report

Reportes

  • Audit report
  • Findings by audit

KPI

  • Audit program compliance

Process owner

Self-service de consulta

  • Requirements, risks, findings and actions of their process

Self-service transaccional

  • Root-cause analysis
  • Action plan
  • Risk assessment
  • Approval of actions from the app

Reportes

  • Findings and actions of their process
  • Process risk map

KPI

  • Repeated nonconformities
  • Overdue actions in the process

Employee

Self-service de consulta

  • Assigned actions and their deadline from the web or the app

Self-service transaccional

  • Reporting of findings and improvement opportunities
  • Progress records with evidence
  • Inspections from the phone

Supplier

Self-service de consulta

  • Nonconformities and actions requested, from the supplier portal

Self-service transaccional

  • Response with root-cause analysis, plan and evidence

Senior management

Self-service de consulta

  • Management system dashboard from the app

Self-service transaccional

  • Management review decisions

Reportes

  • Management review
  • Nonconformity trend
  • Export to Excel and Power BI

KPI

  • High risks left untreated
  • Average time to close nonconformities

Key features

Key features

Requirements and compliance

Bring together in one matrix the requirements from standards, laws, customers and policies, with owner, evidence and periodic evaluation.

Risks and opportunities

Identify risks and opportunities by process, assess them by likelihood and impact, and define their controls and actions.

Audits

Schedule internal and external audits, generate the checklist and record findings from your phone.

Findings and nonconformities

Record nonconformities and improvement opportunities from audits, complaints, inspections or suppliers, with owner and deadline.

Root-cause analysis and actions

Analyze the cause with methods such as the five whys or the fishbone diagram and define the action plan.

Follow-up and effectiveness

Track the progress of each action with evidence, get alerts on due dates and verify its effectiveness before closing it.

Inspections and verifications

Schedule recurring inspections with checklists completed from your phone that generate findings instantly.

Management review

Gather the status of requirements, risks, audits, findings and actions for the review and record its decisions.

  • GIITIC Compliance and Quality
  • Document Management: Provides the current controlled documents and keeps the evidence from audits and requirements.
  • Procurement: Receives quality findings and supplier nonconformities for evaluation.
  • Supplier Portal: Lets suppliers respond to nonconformities and actions with their evidence.
  • Customer Service: Provides customer complaints that need to be handled as nonconformities.
  • LMS (Learning Management System): Receives the training needs that arise from findings and actions.
  • Integrated Executive Management System: Receives quality and compliance indicators for management follow-up.
  • Production: Provides the nonconforming product detected in production for its handling.
  • Employee Portal: Lets employees report findings and view their assigned actions.
  • Enterprise ERP: Pulls processes, departments, employees, suppliers and customers from the ERP you already use.
  • Email and calendar: Notifications, reminders and audit appointments in each person’s calendar.
  • BI: Export of findings, actions and indicators for corporate analysis.

Connected ecosystem

Map of the Americas with the United States, Mexico, Guatemala, El Salvador, Costa Rica, Panama, Dominican Republic, Colombia, Venezuela, Ecuador, Peru, Bolivia, Chile and Argentina connected from Colombia
Our track record

Global experience at your service

Years of experience
15+
Companies in Latin America
850+
Countries
10+
Integrations
100+
ERP and ERP+ modules
40
AI agents
20+

Companies that trust GIITIC

Frequently asked questions

Questions about GIITIC Compliance and Quality

Can GIITIC Compliance and Quality be integrated with my current ERP?
Yes. It connects with GIITIC ERP and with the enterprise ERP you already use: it pulls processes, departments, employees, suppliers and customers without duplicating them. It also integrates with Document Management, Procurement, Customer Service and the GIITIC portals. The scope of each integration is defined when sizing the project.
Can I adapt the software to my company’s standards and processes?
Yes. You configure the standards you manage, your processes, finding types, risk criteria, checklists, approval flows and permissions. If your management system needs more, our team adapts it as part of the implementation.
Does GIITIC Compliance and Quality software include artificial intelligence?
Yes. AI helps draft findings, suggests causes and actions from previous cases, generates the audit checklist, detects repeated nonconformities and summarizes compliance status. Your team reviews and confirms. You can extend it with Workforce AI agents.
Can I use the software from my phone?
Yes. From your phone you run audits and inspections, record findings with photos, report improvement opportunities, log the progress of your actions and approve plans and closures.
What does the software implementation include?
Direct support from the software vendor: we size the standards, processes and flows with you, configure requirements, risks, audits and permissions, connect your systems, load your current information and give you direct support. Timelines depend on the scope.
Can I use GIITIC Compliance and Quality without implementing GIITIC ERP?
Yes. GIITIC Compliance and Quality works on its own and complements the ERP your company already has: your requirements, findings and actions are linked to its processes, departments and third parties without changing systems. If you later implement GIITIC ERP or other modules, they connect without duplicating information.
Next step

Ready to transform your process with GIITIC software?

Schedule a guided demo of GIITIC software. A consultant will review how your operation works and show you how the software adapts to your business rules.

  • Explore the software with use cases from your industry.
  • Compatibility assessment with your current ERP and your sales channels.
  • Review of the scope and the next step.

Request a guided demo of the software

Fill in your details and a consultant will get in touch with you.

Fields marked with * are required.

Open in a new tab