GIITIC architecture and core capabilities

Cross-cutting capabilities: the backbone that powers the entire ecosystem

Every GIITIC module, workflow and data point runs on a common platform: security at the core, integration with your systems, and mobile and business intelligence capabilities.

  • Standard SLAWith dedicated service options
  • ISO 27001 guidelinesSecurity at the core of the platform
  • SaaS or on-premiseDepending on the line and the project
Foundation of trust

Enterprise-grade security and continuous auditing

Multilayer protection, practices aligned with ISO 27001 guidelines and traceability of every interaction.

  • Por confirmar

    Integrated cloud security

    Native connectivity and deployment on Microsoft Azure AD, AWS and Google Cloud Platform. AES-256 encryption at rest for databases and TLS 1.3 on all data-in-transit channels.

    Zero-Trust architecture
  • Por confirmar

    Authentication and access control

    Two-factor authentication (2FA / MFA) and SSO identity federation through SAML 2.0 and OAuth. Dynamic password policies and granular permissions by module, role, operating center and data field.

    Granular RBAC control
  • Por confirmar

    Forensic auditing

    Comprehensive audit log: it records the creation, modification, reading or export of records with UTC date and time, user, IP address and cryptographic hash signature.

    Audit traceability
Operations without borders

Multi-site, multi-language and multi-currency availability

Designed for companies with multiple sites, subsidiaries and geographically distributed operations.

  • Por confirmar

    Omnichannel web and native mobile

    The same business rules run on desktop browsers, tablets and smartphones, with native iOS and Android apps.

    Adaptive and fluid
  • Por confirmar

    Multi-currency and official rates

    Parallel management of functional and presentation currencies (USD, COP, EUR, MXN, BRL). Automated daily updates with official exchange rates and accounting consolidation under IFRS standards.

    Daily exchange rate synchronization
  • Por confirmar

    Multi-language and localization

    User profiles in Spanish, English and Portuguese. Localization of date formats, tax regulations and tax withholdings for each country of operation.

    Flexible regional localization
Open connectivity

Data management without barriers: ingestion, migration and export

Guided transition from your previous tools and coexistence with the systems you already use.

  • Por confirmar

    Bulk import

    Bulk upload wizard from spreadsheets (.xlsx, .csv), external databases or REST/SOAP web services, with pre-validation and advance notice of inconsistencies.

    • XLSX
    • CSV
    • REST API
  • Por confirmar

    Automated data migration

    Automated migration tools to reduce the workload and risks of the transition, with assisted mapping and integrity validation to avoid duplicates or orphaned data.

    • SAP
    • Dynamics
    • Siigo
  • Por confirmar

    Export and open BI

    Download views to Excel, PDF and XML. OData connectors to link with Microsoft Power BI, Tableau or corporate data lakes.

    • Power BI
    • Tableau
    • OData
Workflow orchestration

Business process automation (BPM) and approvals

Eliminate bottlenecks with workflows, customizable no-code forms and fast authorizations.

  • Por confirmar

    BPM engine and Kanban boards

    Visual workflow designer to model stages, conditions and assignments. Track progress on Kanban boards with detection of delays and deviations.

    Real-time monitoring
  • Por confirmar

    Dynamic no-code forms

    Create and modify custom fields, conditional required-field rules and dependent lists without developers. Adapt data capture to each area.

    No-code configuration
  • Por confirmar

    Multilevel approvals

    Define authorization matrices by amount, cost center or department. Receive notifications and approve from email or your mobile phone.

    Fast authorization
Operational intelligence

Business intelligence (BI) connected to your operation

Make decisions with consolidated data from your operation. [to be confirmed: BI availability by line; the company’s own BI does not imply inclusion in ERP]

  1. BI dashboards by module

    Executive and operational visualization synchronized with accounting, purchasing, inventory or sales transactions.

  2. Natural-language queries (Workforce AI)

    Ask a Workforce AI agent about shrinkage, collection trends or operational projections. It requires a Workforce AI use case; it is not included in ERP.

  3. KPI dashboard and traffic lights

    Monitoring of critical thresholds with visual alerts for budget deviations, margin drops or stockouts.

Spatial intelligence

Maps and geographic traceability

Real-time location to supervise fleets, sales visits, field audits and logistics distribution. [to be confirmed]

  1. Asset georeferencing

    Automatic recording of coordinates at every visit to customers, warehouses or service centers.

  2. Route optimization

    Calculation of distances and visit sequences to reduce travel time.

  3. Security geofences

    Alerts if technical or delivery staff leave the defined zone.

Field operations

Mobile app: operational capability in the field

Tools for your technical, sales and logistics teams, even in areas without coverage. [to be confirmed: capabilities by line and product]

Diagram of the GIITIC mobile app capabilities: offline synchronization, digital signature, Bluetooth printing, forms, GPS tracking and photo capture
  1. Offline mode

    Capture orders, signatures and inspections without a cell signal; data syncs when the connection is restored.

  2. On-site Bluetooth printers

    Issue invoices, cash receipts and delivery proofs from portable thermal printers.

  3. GPS tracking

    Monitor the routes of technical and sales staff, with a record of the time spent at each customer.

  4. Touch digital signature

    On-screen signature capture for service reports, delivery notes and delivery acceptances.

  5. GPS-stamped photos

    Photo evidence with date, time and geographic coordinates.

  6. Mobile approvals and indicators

    Check key indicators and authorize purchase orders from your smartphone.

Connected ecosystem

Integration with your company’s systems

GIITIC connects with ERP, payment gateways, e-documents, cloud, digital signature, telephony, messaging, maps, email and AI models, through different integration mechanisms.

  1. REST API and webhooks

    Open architecture to exchange data and events.

  2. Files and Excel

    Batch exchange and bulk upload.

  3. Databases

    SQL, ODBC and JDBC connection.

  4. SDK and custom development

    Libraries and connectors for in-house systems.

Explore all our integrations
Specialized corporate service

Ready to explore the GIITIC platform?

Talk to a GIITIC specialist. We review your current infrastructure, integration flows and security requirements.

  • Demo with your use cases
  • Compatibility assessment and data migration
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