Plans and pricing
Plans, add-ons, billing periods and flat, per-user, tiered or usage-based pricing models, with their validity.
GIITIC Subscriptions
Everything you expect from subscription software. And much more.
- Adapts to your business Your operation, your rules.We start from best practices, but we understand that every company is different. We adapt GIITIC to your processes, even when they are complex, without forcing you to change your operation to fit the software.
- Integration experts 100+ integrations.We connect GIITIC with your technology ecosystem: modern, in-house or legacy systems. We have more than 100 integrations and the experience to build the ones your operation needs.
- We solve problems, not just implement We take charge from start to finish.We avoid the typical implementation problems: incomplete scopes, consultants who do not understand the operation, or features that do not solve the need. You work with experts focused on making the solution work from start to finish.
- Record-time implementation and support Experience + tools + AI.We are experts in what we do. We combine experience, methodology, tools and AI to speed up every stage, deliver implementations in weeks and resolve your needs with agility.
- AI + Agents + Intelligent analytics Much more than AI features.AI features included in the software that you can extend with agents and intelligent data analytics. All connected in one ecosystem and with a single vendor.
- One single plan No tiers or hidden costs.All of the product’s functionality is included from the start. No multiple editions, locked features or hidden costs that complicate the administration of your solution.
Do you know if your operation is at risk?
These are common signs of teams that work without technology.
- Recurring invoices made by hand every month
- Rejected payments that nobody retries
- Active services for customers who no longer pay
- Plan changes with incorrectly calculated charges
- Renewals that expire without anyone noticing
- Cancellations with no known reason
- Usage that is not billed or is billed incorrectly
- Different prices and plans in each channel
- Expired cards that interrupt billing
- Customers who call to find out their next charge
- Recurring revenue that nobody knows how to measure
- Charges that are entered again in the ERP
How does GIITIC Subscriptions improve my operation?
Greater speed
Automate tasks and connect your information so your team responds sooner and your processes move forward without waiting.
- Generates the invoice for each cycle and charges it automatically with the subscriber’s payment method
- Activates the subscription when payment is confirmed, with no manual steps
- Calculates proration when changing plans, adding add-ons or changing quantities
- Lets subscribers sign up, change plans and update their payment method on their own
- Renews subscriptions on the agreed date and notifies the subscriber beforehand
- Retries rejected payments at the times most likely to succeed
Higher quality
Standardize the work and control every step so your information is reliable and your results are consistent.
- Maintains a single catalog of plans, prices, add-ons and billing periods for all channels
- Controls the status of each subscription from trial to cancellation
- Requires a reason and authorization to cancel, grant credits or void charges
- Applies the same proration, tax and discount rules on every invoice
- Records every plan change, charge, retry and adjustment with who made it and when
- Records each subscriber’s acceptance of terms and of the processing of their data
Lower costs
Reduce rework, errors and manual work so your operation delivers more with the same resources.
- Avoids re-entering subscription invoices, payments and adjustments in the ERP
- Recovers failed payments without manual calls or emails
- Suspends service on time for those who do not pay and reactivates it when they catch up
- Retains subscribers with offers before they cancel
- Bills actual usage without spreadsheets or manual reconciliations
- Brings recurring revenue, sign-ups and cancellations together in a single dashboard
Take your company to the next level with AI
Built-in AI features
- Suggestion of the best time and method to retry a failed payment, based on the subscriber’s history
- Alert on subscribers with cancellation signals, so you can offer them retention in time
- Recommendation of the most suitable retention offer or plan change for each subscriber
- Detection of unusual charges, usage or invoices before issuing the cycle
- Natural-language queries about recurring revenue, sign-ups, cancellations and pending payments
Workforce AI
If you want to go further, our autonomous agents take on operational tasks in any area of the company, with human oversight and central governance.
- OpenAI
- Anthropic
- Gemini
Analytics
If you want more advanced AI-powered data analysis, Analytics applies forecasting, predictions, anomaly detection and optimization to your operational data.
Explore Analytics
Manage what really matters
GIITIC Subscriptions controls each plan, subscriber, subscription, usage record, invoice and charge, from the moment the customer subscribes until they renew or cancel.
- Identify
- Characterize
- Classify
- Relate
- Manage
- Act
- Close
Subscribers
Customers and billing accounts with contacts, payment method, acceptance of terms and company hierarchy.
Subscriptions
The contract for each plan with its trial, activation, changes, pauses, renewals, suspension and cancellation.
Usage
Metered use of the service by subscription, rated according to the plan and added to the cycle invoice.
Cycle invoices
Invoice for each period with charges, prorations, usage, discounts and taxes, sent to the ERP.
Charges and retries
Automatic charging with the saved payment method, retries of failed payments and payment application.
Solutions for every role
Everyone who sells, bills, collects, retains or runs the subscription business finds what they need: queries, transactions, reports and indicators.
Sales executive
Self-service de consulta
- Current plans, prices and add-ons
- Their customers’ subscriptions and upcoming charges
Self-service transaccional
- Subscription sign-up with a free trial
- Plan and add-on changes with proration
- Plan quotes
Reportes
- New subscriptions by plan and salesperson
KPI
- New subscriptions
- New recurring revenue
Billing analyst
Self-service de consulta
- Cycles to bill
- Usage pending rating
- Invoices rejected by the ERP
Self-service transaccional
- Cycle billing
- Credit notes and adjustments with authorization
- Usage corrections
Reportes
- Billing by cycle
- Invoices and adjustments for the period
KPI
- Invoices issued on time
- Adjustments to billing
Collections and accounts receivable
Self-service de consulta
- Failed payments and scheduled retries
- Subscriptions suspended for nonpayment
Self-service transaccional
- Manual charge retry
- Payment application
- Service suspension and reactivation
Reportes
- Failed and recovered payments
- Aging of balances
KPI
- Recovered payments
- Past-due subscriptions
Retention and service
Self-service de consulta
- Subscriber history
- Cancellation signals
Self-service transaccional
- Subscription pause
- Retention offer
- Cancellation with a reason
Reportes
- Cancellations by reason
- Retention offers accepted
KPI
- Churn rate
- Subscribers retained
Recurring revenue manager
Self-service de consulta
- Subscriptions dashboard from the app
Self-service transaccional
- Approval of special plans, prices and discounts
Reportes
- Monthly and annual recurring revenue
- Sign-ups, cancellations and plan changes
- Export to Excel and Power BI
KPI
- Monthly recurring revenue
- Revenue churn
- Average revenue per subscriber
Subscriber
Self-service de consulta
- Their plan, next charge and usage
- Invoices and payments from the customer portal
Self-service transaccional
- Sign-up and plan changes
- Payment method update
- Pause or cancellation with advance notice
Key features
Catalog of plans and pricing
Create plans, add-ons and billing periods with flat, per-user, tiered or usage-based pricing, the same across all channels.
Sign-up and activation
Register subscribers from the portal, the online store or the sales team, with a free trial and activation on payment.
Changes, pauses and renewals
Manage upgrades and downgrades, add-ons, pauses and renewals with proration and advance notice to the subscriber.
Recurring billing
Generate the invoice for each cycle with charges, usage, prorations, discounts and taxes, and send it to the ERP.
Metered usage
Record service usage, rate it according to the plan and notify the subscriber when they approach their limit.
Automatic charging and payments
Charge with the saved payment method, accept online payments and reconcile each payment with its invoice.
Failed payment recovery
Retry rejected payments, notify the subscriber, suspend service for nonpayment and reactivate it on payment.
Subscriber retention
Detect cancellation signals, offer pauses, discounts or plan changes, and record the reason for each cancellation.
Subscriber portal
Your subscribers check their plan, usage and invoices, change plans and update their payment method on their own.
Automatic notifications
Send welcome, charge, failed payment, renewal and cancellation notices by email, SMS or other channels.
- GIITIC Subscriptions
- CRM: Turns won opportunities into subscriptions and shares the subscriber profile.
- Electronic Documents: Generates and transmits the e-invoice and credit notes for each cycle.
- Accounting: Receives the accounting entries for recurring billing and deferred revenue.
- Treasury: Receives subscription payments to reconcile them with the banks.
- Collections: Receives the past-due receivables that were not recovered through automatic retries.
- Customer Portal: Publishes subscriber self-service: plan, usage, invoices and payment method.
- Online Store (e-commerce): Sells subscription plans online and sends them for activation.
- Commissions and Promotions: Provides coupons and promotions and receives subscription sales for commissions.
- Customer Service: Receives subscriber requests and claims with the context of their subscription.
- Enterprise ERP: Receives subscription invoices, payments and adjustments in the ERP you already use.
- Payments: Card and debit charging and online payments, and retries of failed payments.
- Metering: The platforms of your service send each subscriber’s usage and receive the status of their access.
- Notifications: Sending of charge, failed payment and renewal notices by SMS or voice.
- BI: Export of recurring revenue, sign-ups, cancellations and charges for corporate analysis.
Connected ecosystem
GIITIC platform
The backbone that powers the entire ecosystem
Every GIITIC module, workflow and data point runs on a common platform: security at the core, integration with your systems, and mobile and business intelligence capabilities.
Learn more- Security and auditingAccess control, encryption and traceability of every interaction.
- Multi-site and multi-currencyMultiple sites, languages, currencies and local regulations.
- Data managementBulk import, assisted migration and open export.
- Processes and approvalsBPM workflows, no-code forms and multilevel approvals.
- Analytics and indicatorsDashboards, KPIs and alerts connected to your operation.
- Maps and traceabilityGeoreferencing, routes and geofences.
- Field mobilityApp with offline mode, signature, photos and on-site printing.
Our track record
Global experience at your service
- Years of experience
- 15+
- Companies in Latin America
- 850+
- Countries
- 10+
- Integrations
- 100+
- ERP and ERP+ modules
- 40
- AI agents
- 20+
Companies that trust GIITIC
Frequently asked questions
Questions about GIITIC Subscriptions
Can GIITIC Subscriptions be integrated with my current ERP?
Yes. It connects with GIITIC ERP and with the enterprise ERP you already use: it delivers the invoices, payments and adjustments of each cycle and takes customers and products without re-entering them. The scope of each integration is defined when sizing the project.
Can I adapt the subscription software to my plans and billing rules?
Yes. You configure plans, add-ons, billing periods, pricing models, free trials, proration rules, retries, suspension and notifications. If your business needs more, our team adapts it as part of the implementation.
Does GIITIC software include artificial intelligence?
Yes. AI suggests when to retry a failed payment, alerts you to subscribers with cancellation signals, recommends retention offers, detects unusual charges before billing and answers questions about your recurring revenue. Your team decides. You can extend it with Workforce AI agents.
Can my subscribers manage their subscription from their phone?
Yes. From the customer portal, on a computer or phone, they check their plan, usage and invoices, change plans and update their payment method. Your team also works from the web and the app.
What does the software implementation include?
Direct support from the software vendor: we size your plans and processes with you, configure pricing, cycles, charges and permissions, connect your payment gateways and systems, load your current subscribers and give you direct support. Timelines depend on the scope.
Can I use GIITIC Subscriptions without implementing GIITIC ERP?
Yes. GIITIC Subscriptions works on its own and complements the ERP your company already has: the invoices and payments of your subscriptions reach its accounting and receivables without changing systems. If you later implement GIITIC ERP or other modules, they connect without duplicating information.
Next stepReady to transform your process with GIITIC software?
Schedule a guided demo of GIITIC software. A consultant will review how your operation works and show you how the software adapts to your business rules.
- Explore the software with use cases from your industry.
- Compatibility assessment with your current ERP and your sales channels.
- Review of the scope and the next step.
Request a guided demo of the software
Fill in your details and a consultant will get in touch with you.
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